Privacy Policy

last updated: 9/6/2017

We recognize the importance of protecting the privacy of information provided to us. Accordingly, we strive for compliance with all federal and state privacy laws and follow industry best practices in order to best serve our community. The following guidelines have been created to demonstrate our commitment to privacy.

Domain Information

Log analysis tools are used to create summary statistics, used for administering the performance of the web sites, diagnosis of problems and determining which information is of most interest to the public. The following information is collected for analysis only:

• User Client hostname - the hostname (or IP address if DNS is disabled) of the user/client requesting access.
• HTTP header, "user-agent" - the user-agent information includes the type of browser, its version, and the operating system it's running on.
• HTTP header, "referrer" - The referrer specifies the page from which the client accessed the current page.
• System date - The date and time of the user/client request.
• Status - The status code the server returned to the user/client.
• Content length - The content length, in bytes, of the document sent to the user/client.
• Method - The request method used.
• Protocol - The transport protocol and version used.

Personal Information

In order to protect the information being gathered this site has security measures in place including firewalls, encryption, and authenticated access to internal databases where needed.

In order to ensure the security of all personal information from customers, that information will be encrypted when being transmitted across the web. This includes, but is not limited to names, addresses, phone numbers, birth dates, social security numbers, financial information, credit card information, and any passwords.

Credit card numbers collected through a web application, will not be stored or retained in any manner. The information will be gathered and passed on through an intermediate software company, and a unique transaction number will be returned and stored as proof of acceptance.

E-mail addresses will be collected from an application only if a response is necessary to verify purchases or if there is a need to correspond with customers.

If you during your visit to our site you send an email, the email address will be collected as a means to reply to you. We may forward your message to another agency for appropriate action.

Cookies will be used under specific conditions. A cookie is a text file stored on customers PC to maintain an uninterrupted transaction with the application. There are two types of cookies, a memory cookie and a hard cookie. Memory cookies will be deleted at the end of the session. Memory cookies are specifically used when purchasing products or services through the web. Hard cookies will remain on the PC after the session is ended. Hard cookies are generally used for keeping your personal options for viewing the site. (Customers can delete hard cookies from their machines after the session, if they choose.)

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from P&B Transportation, Inc., you may receive messages related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from P&B Transportation, Inc. in the following ways (This is an example. Please include the method used.)

• Verbally, during a conversation
• By submitting an online form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link of the website ) or call us at (number)

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy [LINK] and Terms and Conditions [LINK] pages.
Message frequency may vary

Contact Information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact us.